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For Immediate Release
September 17, 1998
Younger workers, ages 18 to 34, (18-34) are more than four times
more as likely to report feeling angry or mad in the workplace
than workers 50 and over according to pollsters at Gallup.
Workers in the eastern U.S. are the "maddest" while a
slightly fewer percentage of workers in the Midwest, south and
west reporting similar feelings, but in less numbers.
The things that make employees angry: general harassment, including sexual harassment - (an estimated 10-15% of all workers are bullied by a co-workers); favoritism; boss insensitivity; depersonalization of the workplace; unfair appraisals; lack of resources training and teamwork; lack of trust; withdrawal of benefits; poor communication and absentee bosses. While we all know that violence in the workplace is the ultimate display of anger, another result of anger and unhappiness in the workplace is loss of big bucks for the company.
A number of employers are beginning to suspect that improving employee work/life satisfaction will have has an important effect on profit. Sears, after an elaborate 800 store study, discovered that if employees' attitudes improve by just 5%, customer satisfaction jumps 1.3 % which in turn increases revenues by .5%. While these percentages may seem minuscule, they translate into millions of dollars in increased profits.
Using its proprietary coaching program, the "alternative solution", Career Management International (CMI) has been assisting corporations increase their bottom line for over two decades. CMI counselors assess and counsel employees to realize their unique strengths and how those strengths contribute most effectively to both the company and to their own personal career/life development. Employees who feel that their employers value them as individuals are more productive and are 75% less likely to become so angry that they commit an act of violence.
Career Management International (CMI) is celebrating its 22nd year of business. CMI is a full service counseling and consulting firm which provides outplacement, career alignment, outsourcing of human resources functions and school to work programs as well as training and career development services. CMI is headquartered in Houston, Texas with offices throughout the country. All CMI counselors are licensed and hold Masters or Doctorate degrees in human behavior.
Career Management International, Inc. is a provider of human resource services including outplacement, relocation counseling and facilitation, employee assistance programs, management interventions and team building. CMI recognizes the substantial corporate investment in human capital and delivers effective programs required by businesses to maximize the return on that investment.
Founded in 1976, CMI is headquartered in Houston and has offices throughout the United States. A woman owned company, CMI focuses its creative energy to provide customized solutions to current business problems.
